Latest news with #digital banking
Yahoo
4 days ago
- Business
- Yahoo
Blend Labs (BLND) Boosts Business with 23 New Deals in Q2
Blend Labs, Inc. (NYSE:BLND) is one of the 14 Best Technology Penny Stocks to Buy According to Analysts. On August 7, Blend Labs, Inc. (NYSE:BLND) shared its second quarter 2025 financial results and reported that it reached a record high for its remaining performance obligations (RPO), with a balance of $190.4 million at the end of the quarter. The company saw strong sales growth in the second quarter. Blend Labs, Inc. (NYSE:BLND) secured 23 new and expanded deals, which is twice as many as in the first quarter. A finance professional at their computer logging into the company's branded digital banking platform. This growth came from both gaining new customers and deep product expansions with existing customers. Out of these 23 deals, 3 included new independent mortgage banks. This shows that Blend Labs, Inc.'s (NYSE:BLND) focus on this customer channel is starting to pay off. Blend Labs, Inc. (NYSE:BLND) offers digital banking solutions through its cloud origination platform for banks, credit unions, and mortgage lenders. While we acknowledge the potential of BLND as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: 12 Best Performing AI Stocks So Far in 2025 and 14 Best Aggressive Growth Stocks to Buy According to Analysts. Disclosure: None. This article is originally published at Insider Monkey. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Finextra
29-07-2025
- Business
- Finextra
How voice technology and emotional AI shape the future of financial services: By Konstantin Rabin
Financial services are undergoing a transformation as voice technology and emotional AI become more deeply integrated into digital banking and payments. These innovations are not just about convenience—they are fundamentally changing how institutions interact with customers, streamline operations, and create more human-centric experiences. As fintech continues to evolve, understanding these technologies is essential for staying ahead in a competitive landscape. How digital banking experiences become more human Voice technology is rapidly moving from novelty to necessity in financial services. Virtual assistants and voice-enabled banking apps are making it easier for customers to check balances, transfer funds, and even receive financial advice—all through natural language. This shift is about more than just hands-free convenience; it's about meeting customers where they are and how they prefer to communicate. Emotional AI takes this a step further by interpreting the tone, sentiment, and context behind a user's voice, allowing banks to respond with empathy and personalization. For example, if a customer sounds frustrated, an AI-powered system can adapt its responses to offer reassurance or escalate to a human agent. This kind of nuanced interaction helps build trust and loyalty, especially as digital channels become the primary touchpoint for many customers. For a comprehensive understanding of how fintech innovations are shaping the financial sector, refer to the federal reserve's overview of fintech innovations. How cross-industry inspiration fuels innovation The financial sector is not innovating in isolation. Many of the most compelling advances in voice and engagement technology have roots in other industries, particularly gaming and entertainment. Interactive environments in these sectors have long leveraged voice recognition and emotional analytics to create immersive, responsive experiences. For instance, platforms catalogued in the List of Online Slot Sites have adopted sophisticated voice interactivity and engagement tools to enhance user experience and retention. Financial institutions are taking note, adapting similar technologies to create seamless, intuitive customer journeys. By learning from these pioneers, banks and fintechs can avoid common pitfalls and accelerate the deployment of user-centric solutions. The result is a digital banking environment that feels less transactional and more conversational, fostering deeper relationships and greater customer satisfaction. How to balance innovation with security and compliance As voice technology and emotional AI become more prevalent, financial institutions must also navigate a complex web of regulatory and security considerations. Voice data is highly sensitive, and ensuring its protection is paramount. Institutions are investing in advanced encryption, multi-factor authentication, and continuous monitoring to safeguard customer information. Meanwhile, compliance with evolving regulations remains a moving target, especially as global standards for AI and data privacy continue to develop. Staying informed is crucial for industry leaders seeking to implement these technologies responsibly. The challenge lies in balancing the drive for innovation with the need for robust risk management and transparency. Those who succeed will not only enhance customer engagement but also set new benchmarks for trust and reliability in digital finance. What the future holds for smarter financial interactions The convergence of voice technology and emotional AI marks a pivotal moment for financial services. As these tools mature, they promise to make digital banking more accessible, intuitive, and emotionally intelligent. The lessons drawn from other industries underscore the value of cross-sector collaboration and creative thinking. Ultimately, the institutions that prioritize both innovation and security will be best positioned to deliver meaningful, lasting value to their customers. As the sector continues to evolve, ongoing dialogue and knowledge sharing will be key to harnessing the full potential of these transformative technologies.
